Last updated: September 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Email address (for account creation and communication)
- Name (if provided during account creation)
- Payment information (processed securely through Stripe)
Usage Information
- YouTube URLs you submit for processing
- Screenshot generation requests and results
- Service usage patterns and preferences
- Device and browser information
- IP address and location data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your screenshot generation requests
- Send you technical notices and support messages
- Process payments and manage your subscription
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve our service
- Detect, prevent, and address technical issues
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our service (e.g., Stripe for payment processing, cloud storage providers)
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Screenshots and processing data are typically retained for 30 days unless you request earlier deletion.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze how you use our service
- Provide personalized content and advertisements
- Improve our service performance
7. Third-Party Services
Our service integrates with third-party services including:
- YouTube: We access publicly available YouTube content to generate screenshots
- Stripe: For secure payment processing
- Google Analytics: For website analytics and performance monitoring
- Authentication Providers: For secure user authentication
8. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent for data processing
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.
